Wine goes Back to the Future: Old-fashioned customer service in the age of Information Technology (Part 1)

Sep 21, 2020

Following on Vinimark’s Online Wine Revolution Webinar, Jono sits down with Paul Mabray, Emetry founder and eminent e-commerce authority to talk frankly about data, sales technology and why the human connection is still the most important thing to get right.

This podcast explores how data insights can never replace a sincere customer-centred approach, but by combining technological advances with genuine customer care, good values will lead to great profits. Tune in as we kick start our new adventure in podcasting.

For the second part of this conversation, click here.

For more information on COVID-19, visit www.sacoronavirus.co.za

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